Terms of Service.

By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Website.

These Terms apply to your use of the marketing Website only. Use of the eMada Student Information System (the “Platform”) is governed by separate agreements between eMada and each customer institution.

The Website is the marketing presence of eMada, a Student Information System designed for medium and large higher education institutions. The Website provides information about our platform, products, and services, and allows visitors to request demonstrations, submit inquiries, and suggest features.

Legal entity: Emada Information Technologies LLC
Address: 107, Al Diyar Building, Al Wasl, Dubai, United Arab Emirates
Contact: info@emada.com

Permitted use

You may use the Website to:

• Learn about eMada products and services
• Submit demo requests and inquiries through the provided forms
• Suggest features or provide feedback
• Download permitted resources (such as platform overviews, where offered)
• Share publicly available Website content for non-commercial informational purposes, with proper attribution

Prohibited use

You agree not to:

• Use the Website for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any part of the Website, our systems, or our networks
• Interfere with or disrupt the Website’s functionality, security, or availability
• Use automated systems (such as scrapers, bots, or crawlers) to extract content from the Website without our prior written permission
• Submit false, misleading, or fraudulent information through any form
• Upload or transmit any malicious code, viruses, or harmful material
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without our prior written consent
• Use the Website to harass, threaten, or impersonate any person or organization
• Reverse engineer or attempt to extract source code from the Website
• Use the Website’s content, mock-ups, or visual assets to mislead third parties about the source or ownership of the materials

We reserve the right to suspend, block, or terminate access to the Website for any user who violates these Terms.

Ownership

All content on the Website — including but not limited to text, graphics, logos, icons, images, illustrations, mock-ups, screenshots, videos, software, design elements, brand names, trademarks, and the overall look and feel — is the property of Emada Information Technologies LLC or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws of the United Arab Emirates and international treaties.

The “eMada” name, logo, and associated brand marks are trademarks of Emada Information Technologies LLC. Unauthorized use of these marks is strictly prohibited.

Illustrative content

You acknowledge and agree that:

• Product visuals are illustrative. The screenshots, mock-ups, dashboards, and interface visuals displayed on the Website are representative depictions of the eMada Platform and do not necessarily reflect the exact appearance, behavior, or current state of the live product.
• Fictional data is used. Names, student records, institutions, financial figures, course information, and other data shown in product visuals are fictional and used solely for illustrative purposes. Any resemblance to real persons, institutions, or events is coincidental.
• “Halewyn University” is fictional. Any reference to “Halewyn University” or similar fictional institutional branding in product visuals is purely illustrative and does not represent a real or affiliated entity.
• Claims and metrics may be representative. Performance claims, outcome statistics, and customer benefits described on the Website may include representative or projected figures unless explicitly cited to a named source.

Limited license to you

We grant you a limited, non-exclusive, non-transferable, revocable license to access and view the Website’s content for personal, non-commercial, informational purposes. This license does not include the right to:

• Modify or create derivative works of the Website’s content
• Use the content for commercial purposes
• Use any data-mining, robots, or similar data-gathering tools
• Frame, mirror, or otherwise replicate any part of the Website on any other website

All rights not expressly granted are reserved by eMada.

Feedback and feature suggestions

If you submit feedback, suggestions, ideas, or feature requests to us through the Website (“Feedback”), you grant eMada a worldwide, perpetual, irrevocable, royalty-free license to use, modify, and incorporate that Feedback into our products and services without obligation or compensation to you. Feedback is provided voluntarily and is not treated as confidential.

Forms on the Website (including demo requests, contact forms, and feature suggestion forms) are provided for legitimate inquiries only. By submitting a form, you confirm that the information you provide is accurate and that you have the authority to submit it.

We reserve the right to ignore, decline, or refuse to respond to any submission at our sole discretion, particularly those that appear to be spam, automated, fraudulent, or in violation of these Terms.

Information accuracy

The Website’s content is provided for general informational purposes only. While we make reasonable efforts to keep the information current and accurate, we do not warrant that:

• The Website’s content is complete, accurate, reliable, or up-to-date at all times
• The Website will be available without interruption, error-free, or free from security vulnerabilities
• Any defects in the Website will be corrected
• The Website is free from viruses or other harmful components

Information about product features, capabilities, integrations, certifications, and roadmap items may change without notice. For binding information about the eMada Platform, please contact us directly through info@emada.com.

“As is” basis

The Website is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy.

No professional advice

The Website does not provide legal, financial, regulatory, or compliance advice. Any references to laws, regulations, compliance frameworks, or certifications (such as GDPR, ISO 27001, SOC 2, or UAE PDPL) are for informational purposes only. You should consult qualified professionals for advice specific to your circumstances.

To the maximum extent permitted by applicable law, in no event shall Emada Information Technologies LLC, its affiliates, officers, directors, employees, agents, or licensors be liable for any:

• Indirect, incidental, special, consequential, punitive, or exemplary damages
• Loss of profits, revenue, business, data, goodwill, or anticipated savings
• Loss arising from your use of, or inability to use, the Website
• Loss arising from any errors, inaccuracies, or omissions in the Website’s content
• Loss arising from unauthorized access to or alteration of your submissions

This applies even if we have been advised of the possibility of such damages and regardless of the legal theory under which the claim is brought (whether contract, tort, statute, or otherwise).

In jurisdictions that do not permit the exclusion or limitation of certain liabilities, our liability shall be limited to the greatest extent permitted by law.

You agree to indemnify, defend, and hold harmless Emada Information Technologies LLC, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:

• Your use of or access to the Website
• Your violation of these Terms
• Your violation of any third-party right, including intellectual property or privacy rights
• Any false or misleading information you submit through the Website

The Website may contain links to, or references to, third-party websites, services, products, certifications, or trademarks (such as cloud providers, accreditation bodies, integration partners, or compliance frameworks). These references are provided for informational and convenience purposes only.

We do not endorse, control, or assume responsibility for the content, accuracy, availability, or practices of any third-party websites or services. References to third-party trademarks or service marks remain the property of their respective owners and do not imply any affiliation, sponsorship, or endorsement unless explicitly stated.

Modifications to the Website

We reserve the right, at our sole discretion, to modify, suspend, or discontinue any part of the Website at any time, with or without notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.

Modifications to these Terms

We may update these Terms from time to time. The revised Terms will be posted on this page with a new “Last Updated” date. Material changes will be communicated through a prominent notice on the Website.

Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Website.

These Terms are governed by and construed in accordance with the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates, without regard to conflict of law principles.

Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the competent courts of the Emirate of Dubai, United Arab Emirates.

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of eMada to be effective.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Emada Information Technologies LLC regarding your use of the Website and supersede any prior agreements or understandings on the subject.

For questions about these Terms of Service, please contact:

Emada Information Technologies LLC
107, Al Diyar Building
Al Wasl, Dubai
United Arab Emirates
Email: info@emada.com